How to install Snow Leopard on Tiger (when it won’t read the DVD)

This post is in three sections; a sorry story of my adventures in upgrading from OSX Tiger to Snow Leopard, my thoughts about the why it happened and probably the useful bit – how I solved the problem, I’ll do this section first. So if you don’t care about my thoughts on the matter then just read the how-to.

How to install Snow Leopard on Tiger when it refuses to read the install DVD

My old Macbook (white Intel) does not like the Snow Leopard DVD. It either spits it out or fails complaining about “bad download” or “file missing” or other read DSC02068failures that essentially mean you can’t use it. It also means you can’t create a bootable USB drive cause it won’t read the DVD to copy all the files off it. Don’t waste you time, face it if the DVD is in the slot loader drive it is not going to work. Don’t bother with CD/DVD sharing either, Tiger doesn’t play as client. Here is my solution, basically get an external DVD drive. In my case I raided my PC hardware tools and dug out my emergency hard disk reader kit. A little device that plugs onto a Hard Disk and turns it into a USB drive. I then took a DVD drive from my ageing Dell and connected it to my Mac via the USB converter. That was it, worked like a charm. I did use it to create a USB drive (via the Disk Utility/Mac journal format/Restore) to continue the install process as I thought it would be convenient to have OSX Install on flash rather than drag my repair kit out.

I’ve a included a picture of my hi-tech setup, hopefully you can see the SATA/IDE to USB converter (complete with power too), my glowing USB stick with OSX now on it and my poor old Macbook getting Slow Leonard put on it.




Upgrading Tiger – a story of frustration

Ok so I’m a developer with a keen interest in developing Mobile applications well more PDA than phone but still. I wanted to write for the iPhone/iTouch as so joined the Apple Developer group, downloaded iPhone SDK beta and started to wrestle with, IMO, the disgustingly ancient Objective C. Then Leopard and the iPhone SDK were released but strangely I could no longer install onto Tiger, no, no I had to buy Leopard – (Apple –1 point)  . Well stubbornly I refused given that I’d heard the rumours of our Snow friend. When Snow Leopard (SL) was released they wanted £130 to upgrade from Tiger – ha (Apple –2 points). Finally my days in the wilderness ended when I was made aware of Amazon selling the full Snow Leopard for £20. I carefully checked the title and text and no mention of upgrade – ok I’ll do it for £20. Only when the disc turned up and I double checked the machine requirements did it say it required Leopard to be installed – argh it’s an upgrade in disguise. Amazon gave me the money back but assured me the details were those written by Apple (Apple –3 points). Fortunately (debatable)  Amazon then started selling the full box set for £90, ok my appetite whet from so nearly having iPhone development I paid up.

It turned up, so I dutifully spent my Saturday morning backing anything I thought was 1/2 useful and put the fresh DVD into the Macbook slot loader. Brrz, brzzz [auto eject]. Hmm, didn’t sound good. Try again, more noises then nothing. No DVD drive showing. Manual eject and try again. 3rd time lucky the install dialog pops up. Ok restart…spinning wheel…spinning wheel…no sound…turn machine off. Went through the process again. Finally after restarting the ‘select language’ dialog pops up, off we go. Progress bar makes it about 1/5 of the way – error bad download. Successive attempts all fail at roughly the same place with various read errors. Brilliant. Apple Support is fully of stories about CD/DVD sharing to remote install on Macbook Air/Mini, but nothing about Tiger (Apple –4 points). After many attempts at sharing via Windows 7, XP, etc I finally realised that Tiger was not going to see these shared drives. A normal network share doesn’t work either cause there is a Windows partition on the DVD so Windows effectively hides the install files from the Mac. I tried to used a Mac file reader for the Windows, grabbed the files and created an iso image. No go, when trying to use the Disk Utility to ‘restore’ it kept saying I needed to authenticate – which it turns out actually means invalid/corrupted file image (Apple –5 points). Oh this is hopeless I’m going to need Firewire access to another mac. I know I’ll call support and get their advice, closed on Sundays (Apple –6 points). I phoned the Apple Retail store – put on endless hold (Apple –7 points). Discovered that other people had reported that the Macbook didn’t like SL install DVD. Ah ok, now how do I get my PC drives to server up this disk? Then I remembered my USB IDE converter, in theory that should work with IDE DVD drives too. So I took out the *working* DVD drive my 10 year old Dell (yes Apple, imagine using components that last more that 5 years), and that did the trick.

My thoughts on this

So Apple ended the weekend on at least –ve 7 points. Oh yes Mac Fans, Apple really have some way to go to be considered better than anyone else. Am I being harsh? Well ignoring all the previous problems with the Macbook (broken case, failing Bluetooth) could Apple have foreseen these problems? They don’t have *that* many lines of Intel machines that someone couldn’t have taken a few sample copies of SL and tried upgrading from Tiger. Ok maybe they did and it’s a funny set of batches. But it seems well documented, so shouldn’t there be at least a support note? Shouldn’t there be somewhere I can claim my special Old Macbook friendly install DVD? Shouldn’t there be an option to buy these on USB now, not everyone owns lots of kit, they buy an Air (well I have my ideas why) but they shouldn’t expect to need other machines? I know upgrading Windows is often a scary prospect, mainly because you’re never sure if you have the correct drivers. But Apple only have a finite set of internal hardware to worry about, so surely they can at least ensure that their machines can read their OS Installs? So, in the immortal words of Delia Smith, “lets-be-havin’-you” Apple will you do the right thing and sort some of this mess out or are people going to need blogs posts like this, that recommend having at least one Dell in the house? Plus Apple, if you can see your way to arranging that I get some flowers for my very patient girl who spent a chunk of valentines listening to both a disk and fella make complaining whining noises, then that would help too.

Windows 7 on Parallels

Vista on Parallels 3 was good, Vista on Parallels 4 was terrible. So I wasn’t too bothered in ditching my Vista VM and installing Windows 7, even though it’s only marked as ‘experimental’. Well so far it’s been as good as P3, so I’m very happy with it. Don’t know where the blame falls for P4+Vista but P4+Win7 is worth having.

MacBook with broken case…fixed!

My little white MacBook has been through the wars…well not really. I look after it very well, so I was very angry with the case started to split apart. Also about the same time the machine would often refuse to go to sleep and would sometimes just switch off with no warning. All of which seemed to be down to the Bluetooth module playing up. Basically it was looking like time for the knackers yard for this little PC. So it was with some interest that a collegue told me that Apple had actually admitted that the case problem was a design fault and would fix it out-of-warranty. So after a long, if polite, conversation with Apple Support (complete with dictating various Forum URLs saying about Apple relenting) they gave me a ticket number and a number to call for repair. When I took it in I asked if they could check that the Bluetooth module was correctly seated. Today I got the Macbook back complete with new case part AND a new bluetooth module, which was nice. So far the machine seems to working as good as new. So for once, thank you Apple for making me feel like you actually care about your customers. Thanks again, keep up the good work.

Parallels Desktop 4 – disappointing

About a month ago I decided to upgrade my Parallels Desktop 3 to 4. I needed to do a fair amount of Windows Development work and 4 was hailed as providing large increases in performances and this, together with a years subscription to anti-virus, was good enough reason to upgrade. Oh dear, unfortunately disk space is a rare on my laptop so I didn’t backup my v3 disk and just upgraded to 4 feeling sure I would have no need to go back. 4 is so disappointing;
1. Vista performance – everything about using Vista feels sticky and glitchy whereas before it was absolutely fine.
2. Application performance – launching applications feels slow. Everything seems to run as if there is no concurrency. Launch two applications and you may as read a book before you get any sensible response. V3 was great.
3. Switching back to OSX – this was great in V3, a quick ALT-CMD-ENTER and I was out of full-screen Windows and back to OSX in pretty much an instant. In V4 I struggle to even get back to OSX let alone in a speedy fashion.

Overall I’d give V4 2/10 since it does run the applications but it’s pale impression of its older brother. Oh dear, oh dear.

[Edit] – Hopefully I may have found the problem. In the VM configuration is a ‘Show Advanced’ option, selecting this provided access to the CPU options. For some reason it was set to use only one core from my dual CPU. Selecting this seems to have improved things, I’ll update this blog entry should it prove to fix the above problems.

Macbook – and Apple Quality

First off, I do like my MacBook. It’s just the right size for working on my lap, it’s Intel dual core is powerful enough and yes it’s cute. However, the cuteness has faded somewhat as it’s now held together with two bits of sticky-tape! I kept thinking that the palm wrest was sticking to my hand and I thought it was coming unstuck. However, it’s actually started to crack and break apart. There is a ~3mm border that goes all the way around the flat surface, it’s that this is breaking away and my is it ugly. So the next time you hear someone harping on about the build quality of Apple, just hand them some sticky tape…they’ll need it.

iPhone, OSX upgrade or iBore?

I’ve been considering getting back into developing for mobile devices and decided to see what was happening with the iPhone and iPhone SDK. So I went off to the download site where I’d previously downloaded the beta SDK only to discover that it now wants OSX 10.5 where I’ve only got 10.4. Hmm, so you need 10.5 when the beta was fine with 10.4…hmm…really? Oh well I’m not paying for an upgrade that, IMO, gives me nothing but risk. So back to Win Mobile. In the meantime I was taking a look at the general experience of the Blog world in using the iPhone and found this, why buying an iPhone makes you a bore. So I’ll just stick with considering the iPod touch then 😉

Dialog bug with OSX?

My little Mac Book does a pretty good job of running my "at home" applications and doing so without getting too hot and noisy. However, every now and again it ends up sounding like a Spitfire about to take off. What I’ve noticed that is that in the majority of these cases there is nothing running that should be stressing the system out, however, the one common item is that OSX is waiting for me to acknowledge a dialog, e.g. there is a update for xyz do you want to download it? Simply dismissing the dialog turns the Merlin engine off and taxes back to the hanger. So is there some bug on OSX that gets the UI into some kind of tight loop waiting for a response? If so this could be pretty serious for any sort of server application that could be starved of the processor, or at least sucking power.

Installing Kaspersky antivirus on Parallels running Vista

Parallels "comes with" Kaspersky anti-virus software and since I’d had a few issues with AVG on my Vista host I decided that at least Kaspersky must have been tested to run on Parallels. Why do I make these assumptions? 😉 Anyway to install it you simply select the menu item from Parallels. It tells you it will reboot and sure enough it does. But then nothing else happens. I tried this a couple of times and no sign of a Kaspersky tool anywhere. So I tied it again but this time I didn’t allow the autorun to…run. I then right-clicked on the setup exe (kissexe or something) and said ‘run as administrator’. That rebooted but this time it acutally installed. Hurray….good grief.


Remote Desktop Clent 2.0 for the Mac

Downloaded the Beta of Remote Desktop Client 2.0. It is loads better than the previous one. A quick tip, if you want to use console mode then simply type /console after the name of the machine, i.e.

MyRemoteMachine /console

It hasn’t been without problems, currently I only get a blank screen after a tried to start in full screen mode. I’ll see what happens after a reboot.
[Edit] Setting the colour depth down and then back-again seemed to stop that problem.