When you are developing a web site and want to use a custom font, via font-face, you might find that IE on Windows Phone refuses to use it. Turns out that IIS doesn’t include the mime-type by default so you need to add it. If you don’t have access to the site directly (maybe Azure web site or a shared server) you can add it in your site’s web.config webserver section;

      <mimeMap fileExtension=".woff" mimeType="application/x-font-woff" />
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Burndown charts and 2 week Sprints, what’s the point?

I’ll be honest, I much prefer burn-up to burn-down charts. However, for some reason the tooling to support these is horribly lacking so I often find myself being presented with a well meaning burndown chart.

A burndown chart is there to show an estimate of how likely a team will deliver a block of work in an amount of time. A Sprint is there to provide a focused deliver of a block of work. The two often go together, and this is where I start to have an issue with them. When software delivery described an early delivery as 6 months it was very important to attempt to track if the development was on schedule. In order for a burndown chart to help with this the team needs to spend a certain amount of time recording what they’ve done and re-estimating what they have left to do. When Sprints first became popular a 4-6 week time-box was not unusual. This still represented an expensive period to fail in, so tracking was still important. Today a 2 week Sprint is very popular, if you fail then it’s not nice but lessons will have been learnt and you have only ‘lost’ 2 weeks. So is it necessary to track the progress of such a short time period? If you get to the end of the first week and your burndown trend isn’t on track, what are you going to do about it? To maintain the burndown chart the team have to expend time to keep the estimates updated. This doesn’t represent a trivial amount of time from a 2 week period. So…what is the point of a burndown chart for a 2 week Sprint? In my view you will be better off simply recording the outcome of the Sprint in terms of delivered items and save the effort on re-estimating and daily report production.

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Is there room for Estimates and Forecasting?

Recently I attended the Lean Kanban UK conference and was interested to hear peoples opinions on estimating.

Estimating vs. Forecasting

Dan Brown’s (@KanbanDan) session, ‘Forecasting delivery, with oranges’ (see his blog post). The essence of session was that estimating the cost is in itself an expensive business an can be avoided. If you capture the facts about your deliveries then you can use this for future forecasting. I also believe in this idea as you are now dealing with the facts of the delivery, something that is promoted through the use of Kanban. Sure this still presents the problem that a forecast is not a fact, and as much as you scream the word ‘forecast’ the customer may only ever interpret this as a promise. But at least this way you are not burning the teams time drawing up guesses about the cost. A quote from a client with agile growing pains related to concentrating on cost estimates, ‘we’ve spent all this time talking about the process (estimates), and nothing on the features’. In my experience of software development this is not unusual, and is one of the reasons agile approaches are abandoned.

Estimating cost vs. Estimating Value

The same argument can also be re-written as cost vs. value as highlighted by Allan Kelly (@allankellynet), ‘No Projects, Beyond Projects’. Estimating cost, i.e how long will this take, is the wrong angle to take, estimating the true reason for the development is where the focus should be. At a simple level this is about prioritising what is really required, similar to the approach of the ‘five whys’. This is at the heart of agile but is often lost in the process, we need to deliver value, not just working software.

Ignoring requests for Estimates

So if estimating is bad then why should we do it? We have seen that forecasting can be used, but since that is evidence based it is not always possible or deemed accurate to use. I talked to a number of attendees about this issue and one of the common themes was, ‘we ignore the request’. One technique was to literally ignore the request and just keep delivering until trust was established. Another was to ignore it for the first delivery and then substitute forecasting. I also asked this question to a very well known developer and author, who I’ll think I keep their name secret (ask me directly and I’ll say), that they would provide a completely fabricated Microsoft Project Gantt chart which is then thrown away once the trust in deliveries is established.

Small one off fixed-priced projects

When you are bidding for a small project where there are a number of unknowns, including the customer, then you are left with choosing between finger in the air gut feelings or attempting a forecast based on categorising the project against previous deliveries for other customers.  Larry Maccherone (@LMaccherone ‘The impact of agile quantified‘) and Dimitar Bakardzhiev (@dimiterbak) (amongst other interesting points) both championed using statistics to aid in decision making. In terms of forecasting Monte Carlo Simulation (Intro with Excel, Dimitar’s SIP Monte Carlo & High Level Project Planning) looks to provide a relatively simple way to provide a worst-best forecast. However, has Dimitar pointed out it is best suited to when you can successfully match the project variables against previous statistics, including; solution type, technologies and team.


For me the conclusion is that estimating value is generally a bad idea. The ideal is to establish trust via deliveries, backed up with forecasting if necessary.

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Myths of Agile

This is a post I’ve promised to write for a while, this isn’t a critic of ‘Agile’ in any of its guises but simply a guide to avoid incorrect statements.

Before I dive into this, let’s just remind ourselves of the Agile Manifesto;

Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

That is, while there is value in the items on
the right, we value the items on the left more

Sprints therefore I’m Agile

A Sprint is essentially a time-box, nothing more nothing less. How the time-box is used depends on the team’s implementation. I’ve seen Sprints used to simply slice up months of development. Whilst I suspect that this practice is not uncommon I think most people would recognise a Sprint from definition popularised by the Agile strategy, getting close to process, of Scrum. Here a Sprint is typically used to create a small deliverable. There are many good reasons for this; quick feedback, leave in a deliverable state, focused priority based development, etc. However, a Sprint neither makes a development Agile nor it is necessary to be Agile. I say again, Sprint != Agile and Agile does not need Sprints.

Velocity will lead to predictable delivery

Another concept popularised by Scrum is that of a team’s Velocity. By attaching a notional cost to each item we deliver we can measure how long (or fast) a team takes to deliver them. Once we have the teams Velocity then we make better predictions about future deliveries. Once again I’m not going to judge the merits, or otherwise, of Velocity but I would like to point out the assumptions;

Velocity measurement is more accurate when you;

a) Retain the same team from Sprint to Sprint

b) The uncertainty/complexity of the tasks remains constant

When the team changes then Velocity becomes very suspect. How significant the change is will depend on the team changes but you need to be aware that it will affect the measurement.

Uncertainty/Complexity have always been the bugbear of software development and it is still true when using Velocity. Consider the concepts of Cynefin (taken from the excellent summary Agile Development and Retrospective Coherence)


Velocity is more useful when the tasks are in the ‘Order’ domains. These are the tasks that we fully understand regardless of if they are easy or complicated to implement. However, anything outside of that becomes an unknown. I.e. if your last Sprint was Ordered then you will have a velocity of O, but if your next Sprint in Complex then you are likely to have a very different velocity of C. This means that for the third Sprint your Velocity is (?)… O, C, O+C/2, etc. We cannot even say that all complex Sprints are always C. If you consciously look out for Complex tasks then you can mitigate them by converting them, as much as possible, to the Order domain via non-deliverable Spikes. In this strategy you honour the goal of velocity in the sense of knowing what will be soon be started, but not necessarily about stating how much you can deliver for any given future milestone.

Be warned, Velocity can be useful but it can also be very misleading. If you do choose to measure velocity then use it wisely.

Burn-down charts accurately show the state of the project

Another popular mechanism with Agile development is the Burn Down Chart. The premise is simple, start the graph with showing the amount of work to be done, and as the work is completed the graph will tend towards zero, i.e. the development has completed. However, in my experience this rarely shows an accurate view of the development. The problem is that teams do not stick with the items in a Sprint. Often other items creep in, be it additional features or bugs. Nothing wrong this, after-all we should be expecting change (not wishing to start a discussion about using the size of Sprint to mitigate this). The problem is that it is now very difficult to discern from old or new work. If the burn-down chart is a flat line is that telling you that you haven’t completed any work or that the input of work has matched the output? Whilst I’m struggling not to criticize Burn-Down charts it would remise not to mention Burn-Up charts that provide the same information but can also resolve this confusion. See Pawel Brodzinski’s excellent review of the issues.

Scrum or Kanban

This post has mentioned Scrum a few times, and there can be no denying its popularity with Agile devotees. Another popular strategy is that of Kanban. I have read a number of conversations that take the form of Scrum vs. Kanban and offer them up as a polar choice. Essentially Kanban is about assessing your current process and smoothing it out. If your current process, oh dear I’ve said process, is Scrum then you can apply Kanban to it. It’s not one or the other. In reality, if your development suits Kanban then over a period of re-assessment then you may find that many of the Scrum stages are also causing your bottlenecks and you will end up dissolving some of them, including Sprints. However, again that is not the conclusion of using Kanban, it is one possible outcome. It all depends on what best suits your particular issues.



I’ve had these conversations a number of times, so I hope other people will find it useful. When something is Agile, look back to the manifesto and evaluate the rationale. If it doesn’t help you with those goals then challenge why you should be using it.

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Custom Audio notifications with ToastNotificationManager

I struggled to find documentation for this, so I’ve blogged it here for future reference

    ToastTemplateType toastTemplate = ToastTemplateType.ToastText02;
    XmlDocument toastXml = ToastNotificationManager.GetTemplateContent(toastTemplate);

    XmlNodeList toastTextElements = toastXml.GetElementsByTagName("text");

    var audio = toastXml.CreateElement("audio");
    audio.SetAttribute("src", "ms-appx:///MyAudio/CustomNotificationSound.mp3");
    audio.SetAttribute("loop", "false");


    toastXml.DocumentElement.SetAttribute("launch", deepLink);
    ToastNotification toast81 = new ToastNotification(toastXml);
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Inspiron 15R SE 7520 fan always on?

Recently I’ve been getting worried about my Dell Inspiron overheating. The fan was noisy and air expelled was very hot. Looking at the processes running there didn’t seem to be any culprits. Looking at the device manager I noticed that after a recent Windows Update the AMD driver was no longer running. I went to the Dell support site and installed the latest Intel HD followed by (the order is important) the latest AMD drivers – note that these drivers are older than the ones Windows will install. Once installed the device manager showed they were both happy and the overheating seems to have been resolved. I’m guessing this is related to the horribly bungled dual video card implementation on the Inspiron. A more wild guess is that the AMD GPU was probably running all the time and the joint CPU/GPU cooler was probably struggling and hence the overheating problems.

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1080p 6 inch Silverlight vs. Jupiter

Anyone know how to resolve this? Given the simple XAML;

            <RowDefinition Height="1*"/>
            <RowDefinition Height="2*"/>
            <RowDefinition Height="3*"/>

        <Border Background="Red"  Grid.Row="0" >
            <TextBlock Text="Silverlight"  />

        <Rectangle Fill="Blue" Grid.Row="1" />
        <Rectangle Fill="Green" Grid.Row="2" />


This results in some very different results;

Silverlight Jupiter
image image

The Silverlight version scales nicely with the phone, whereas the Jupiter version renders the text without scaling it. How do you resolve this?

Posted in UniversalApps, Windows Phone | Tagged | 1 Comment